Privacy Policy


 This policy explains how Storey SARL, the operator of Storey, processes the personal data of visitors, buyers, sellers and business contacts. It must be completed with the providers and actual retention periods used.

1. Data controller and contact

Data controller: Storey SARL, address provided: Anfa Business Square, Av. Omar Al Khiam, Casablanca, Morocco.

Privacy contact: Contact@storey.website · +212 708 791 171.

Data Protection Officer, if applicable: Adam.

2. Data we process

Depending on how you use Storey, we may process:

  1. identity and contact details: name, email, telephone, delivery or billing address;
  2. account and profile information: login details, language preferences, buyer or seller status;
  3. seller business information: company name, address, registry details, tax identifier and documents needed for verification;
  4. orders and transactions: items, prices, invoices, refunds, complaints and sale-related messages;
  5. logistics: address, access requirements, appointments, tracking and proof of delivery or collection;
  6. listings and content: photos, descriptions, inventories and exchanges published on Storey;
  7. technical data: IP address, connection logs, device, browser, cookies and security events;
  8. marketing preferences and consents, where collected.

Sensitive payment details are processed by Stripe. Storey receives only the information needed to track payment, unless its actual operation differs.

3. Why we use this data

We use data to create and manage accounts, publish catalogues, enable orders, process payments and refunds, arrange delivery or collection, help resolve disputes, verify sellers, prevent fraud, secure the website, meet accounting and legal duties, and improve the service.

We send marketing communications only where permitted by law and in line with your preferences. You may unsubscribe at any time through the link in the message or by contacting Contact@storey.website. Messages needed for an order or account security are not promotional communications.

4. Legal bases

Where the GDPR applies, processing is based, as relevant, on performing a contract or pre-contractual steps, compliance with a legal obligation, Storey’s legitimate interest in securing and improving the marketplace, or your consent (particularly for certain cookies and marketing communications). In Morocco, Storey processes data in accordance with Law No. 09-08 and applicable formalities with the CNDP.

5. Who we share data with

Strictly necessary data may be shared with the seller for an order, the payment provider, carrier or logistics partner, hosting and technical providers, customer support, professional advisers, and authorised authorities where required by law.

Sellers receive the information needed to fulfil the sale and delivery. They must use it only for those purposes and meet their own data-protection duties. Storey does not sell personal data.

6. International transfers

Some providers or sellers may process data outside your country of residence. Where required by the GDPR or Moroccan law, Storey puts in place the appropriate transfer mechanism and safeguards and completes required formalities. To learn which countries and safeguards are actually used, contact Contact@storey.website.

7. Retention periods

We keep data for as long as needed for the relevant purpose, then securely delete or archive it where required by law. Storey’s actual records must set the periods, including for active accounts, orders and invoices, tax duties, support requests, seller verification documents, security data, consents and marketing.

To complete before publication: insert the specific periods or criteria Storey has adopted for each category and distinguish accounting archives from active account data.

8. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also lodge a complaint with the competent authority, including the CNDP in Morocco or the data-protection authority in your EU country.

To exercise your rights, email Contact@storey.website, explaining your request and the account concerned. We may ask for reasonable identity verification. Rights and time limits may differ by jurisdiction.

9. Cookies and similar technologies

Storey uses cookies needed for operation, security and remembering your choices.

10. Security and changes

Storey uses appropriate technical and organisational measures to protect data. No online service can guarantee absolute security; if a personal-data incident occurs, Storey will take the measures required by law.

This policy may be updated. The date of the latest version appears at the top of the page. Significant changes are communicated by appropriate means.